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West Palm Beach, Florida Area
Chief Financial Officer at DataCore Software
Computer Software

Skills:
SaaS, Cloud Computing, Management, Solution Selling, Enterprise Software, Strategic Partnerships, Start-ups, Go-to-market Strategy, Cross-functional Team..., Business Alliances, Finance, Training, Strategy, Sales Management

Education:
University of Wales, Cardiff   1982 – 1985
Bsc, Economics-Banking & Finance

Experience:
DataCore Software   September 2009 – Present
Citrix Systems   July 2005 – August 2009
Citrix Systems   August 2000 – June 2005
Citrix Systems   July 1999 – July 2000
Citrix Systems   February 1998 – May 1999
Insignia Solutions   September 1997 – January 1998
PPP Beaumont   September 1996 – September 1997
Ecophon   May 1992 – August 1996
Anixter   January 1991 – April 1992
KPMG   August 1985 – September 1989

Boise, Idaho Area
Marketing Director at Dry Fly Innovations
Fishery

Skills:
Social Media, Marketing, Budgets, Management, Lead Generation, Customer Service, Sales Management, Inventory Management, Sales

Education:
Northwest Nazarene University   2003 – 2005
Business, Finance

College of the Redwoods   2001 – 2003
AA degrees, Social Science and College Studies

Yuba City Community College   2000 – 2001
General Education

Experience:
Dry Fly Innovations   January 2009 – Present
Coldwell Banker Aspen Realty   May 2007 – Present
Uhaul   January 2006 – Present
Trail Ace   June 2008 – January 2009
Allied Business Solutions   September 2006 – February 2007

Greater Los Angeles Area
President: HitchHiker Marketing & Print Services
Printing

Skills:
Direct Mail, Marketing, Packaging, Sustainability, New Business Development, Creative Writing, Graphic Design, Corporate Branding, Marketing Communications, Integrated Marketing, Print Management, Account Management, Social Media Marketing, Brochures, Copywriting, Entrepreneurship, Offset Printing, Digital Media, Online Marketing, Social Media, Online Advertising, Leadership, Pre-press, Wide Format Printing, Variable Data Printing, Print On Demand, Lead Generation, B2B, Website Development, Digital Marketing, Color Management, Multi-channel Marketing, Bindery, Sales Management, Brand Management, Publishing, Branding & Identity, Strategic Partnerships, Labels, B2B Marketing, Catalogs, Corporate Gifts

Experience:
Hitch-Hiker Marketing & Print Services   August 2011 – Present
Clear Image Printing Co.   October 2011 – Present
Green Print Alliance   August 2007 – September 2011
Chromatic Lithographers   2007 – 2011
Paradise Creative Group   January 1995 – June 2006

Greater Philadelphia Area
Senior Project Manager
Information Technology and Services

Duluth, Georgia
Seeking Opportunity in Library Support
Libraries

Education:
Gardner-Webb University   2006 – 2010
BA, Sociology

Duluth High School   2000 – 2005
Diploma, Technical Track

Experience:
Gwinnett Medical Center   July 2012 – Present
Gwinnett County Public Library   May 2012 – Present
RoadWise Driving School   January 2005 – May 2005

Greater Boston Area
Associate Investigator at Merrimack Pharmaceuticals
Pharmaceuticals

Skills:
Assay Development, ELISA, Cell Culture, Protein Chemistry, Cell Biology, Biochemistry, Biomarkers, qPCR, FACS, Signal Transduction, Bioinformatics, Clinical Development, Vaccines, Laboratory, Gene Expression..., Clinical Research, Drug Discovery, Formulation, Biotechnology, Lifesciences

Education:
   1990 – 1995
Dr. Sci. Nat., Biochemistry/Neurobiology

   1988 – 1990
Dipl. Sci. Nat., Biochemistry

University of Tübingen   1985 – 1988
Undergraduate Studies, Biochemistry

Experience:
Merrimack Pharmaceuticals   January 2014 – Present
Merrimack Pharmaceuticals   November 2009 – December 2013
EMD Serono   February 2006 – October 2009
EMD Lexigen Research Center   July 2000 – January 2006
Tufts University   October 1995 – June 2000

Cleveland/Akron, Ohio Area
Employer Relations Specialist at Cuyahoga Community College
Management Consulting

Skills:
Strategic Planning, Revenue Generation, Event Management, Sponsorships, Government/Board..., Marketing Communications, Budgeting, Fundraising, Sponsorship, Budgets, Hospitality, Integrated Marketing, Account Management, Marketing, Leadership, Marketing Strategy, Business Development, Program Management, Nonprofits, Management, Revenue, Social Media Marketing, Customer Service, Non-profits, Sales, Advertising, Event Planning, Press Releases, Public Relations, Social Media, International Relations

Education:
Cleveland State University   
Masters of Public Administration, Economic Development

Kent State University   
Bachelor of Arts, Communications

Experience:
Cuyahoga Community College   October 2014 – Present
Menu Management Solutions   April 2014 – Present
Cuyahoga Community College   September 2012 – Present
3 Works Consulting   March 2012 – Present
Cuyahoga Community College   April 2013 – January 2014
Positively Cleveland   July 2004 – January 2012
The Cleveland Museum of Art   May 2000 – July 2004
FOX Sports Net Ohio   May 1998 – May 2000
Cleveland Cavaliers/Gund Arena   January 1996 – January 1998
Cleveland Cavaliers/Gund Arena   January 1991 – January 1996

Carthage, Illinois
Marketing/Communications/PR Director
Hospital & Health Care

Skills:
Fundraising, Marketing, Event Management, Advertising, Healthcare, Public Relations, Strategic Communications, Strategic Planning, Customer Service, Budgets, Event Planning, Non-profits, Social Media, Hospitals, Healthcare Management, Social Media Marketing, Healthcare Consulting, Marketing Strategy, Nonprofits, Direct Marketing, Marketing Communications, Community Outreach, Media Relations, Press Releases, Physician Relations, Community Development, Crisis Communications, Corporate Communications, Public Speaking, Volunteer Management

Education:
Hannibal-LaGrange University   2006 – 2008
Bachelors of Science, Organizational Management

Experience:
Memorial Hospital, Carthage, Illinois   September 2007 – Present
Lehr & Clark Insurance Agency   February 2003 – August 2007

Dallas/Fort Worth Area
Sr. Energy Advisor at Tradition Energy
Utilities

Skills:
Strategic Planning, Energy, Team Building, Public Speaking, Contract Negotations, Indirect Sales, Direct Sales, Government and..., Sales Operations, Leadership, Contract Negotiation, Sales, Training, Management, Pricing, Business Development, Selling, Negotiation

Education:
University of North Texas   1990 – 1993
Business Administration and Management, General

Experience:
Tradition Energy   October 2014 – Present
5 - The Energy Advisory and Brokerage Firm   March 2012 – November 2014
EJS Utility Management LLC.   January 2010 – March 2012
Gexa Energy   September 2010 – April 2011
LPB Enery   January 2005 – November 2009
XO Communications   January 2004 – December 2004
Southwestern Bell   March 2001 – December 2002

Calgary, Canada Area
Owner, Moving
Transportation/Trucking/Railroad

Skills:
Transportation, Customer Service, Logistics, Negotiation, Microsoft Word, Freight, Budgets, Sales Management, Management, Shipping, Purchasing, Business Strategy, Contract Negotiation, Procurement, Project Planning, Forecasting, Pricing, Sales, Business Planning, Account Management, Supply Chain

Education:
The University of Calgary   
Bachelor of Social Science, Economics

Experience:
Moving   January 2008 – Present

Greater Chicago Area
Administrative Assistant IUEC Local 2/Stenographer


Skills:
Microsoft Excel, Customer Service, Windows, PowerPoint, Outlook, English, Research, Microsoft Word, Administrative..., Policy, Data Entry, Administration, Office Management, Customer Satisfaction, Team Building, Administrative..., Access, Contract Management

Education:
Providence Catholic High School, Chicago College of Commerce   

Experience:
International Union of Elevator Constructors Local 2   2012 – Present

Guatemala area

Marketing and Advertising

Skills:
Marketing Strategy, Strategic Communications, Real Estate, Strategic Planning, Social Media, Marketing Research, Sales, Networking, Market Analysis, Entrepreneurship, Competitive Analysis, Social Media Marketing, Marketing, Advertising, Management, Brand Management, Online Advertising, Strategy, Marketing Management, Market Research, Business Development, Retail, Digital Marketing, Mobile Devices, Negotiation, Strategic Partnerships, Business Planning, Business Strategy, Market Planning, Online Marketing, Product Marketing, Coaching, Program Management, SEM, Brand Development, Sales Operations, Digital Strategy, Product Development, Direct Marketing, Public Relations, Integrated Marketing, Marketing Communications, Web Marketing, Start-ups, Team Leadership, Pricing, SEO, New Business Development, Social Networking, Mobile Marketing

Rochester, New York Area
District Sales Manager Takeda Pharmaceuticals
Pharmaceuticals

Skills:
Pharmaceutical Sales, Pharmaceutical Industry, Account Management, Gastroenterology, Sales Force Development, Nephrology, Sales Presentations, Team Building, Coaching, National Sales Training, Psychiatry, Selling Skills, Sales Effectiveness, Urology, Hospital Sales, Product Launch, Sales Operations, Sales, Sales Management, Training

Education:
State University of New York at Oswego   1993 – 1997
Bachelors of Science, Marketing

Experience:
Takeda Pharmaceuticals   January 2014 – Present
Braintree Laboratories   January 2002 – January 2014

Greater Nashville Area
Fiddle/Mandolin/Guitar/BGVs/Monitor Engineer at EPEC Entertainment
Music

Skills:
Music, Fiddle, Recording, Recording Engineer, Audio Mixing, Producing, Acoustics, Mandolin, Guitar, Bass, Drums, Vocals

Education:
South Plains College   2003 – 2005
Commercial Music/Sound Engineering

Palmer High School   1999 – 2003

Experience:
FiddleMeThis Studios   October 2014 – Present
EPEC Entertainment   2013 – Present
Chad Johnson Band   2003 – 2013

El Sobrante, California
Solutions Manager for Verizon Wireless
Consumer Electronics

Skills:
Visual Merchandising, Sales, Management, Retail, Merchandising, Customer Service, Sales Management, Customer Satisfaction, Inventory Management, Store Management, Customer Experience, Marketing

Education:
University of California, Riverside   

University of California, Riverside   

Experience:
Verizon Wireless   September 2015 – Present
Verizon Wireless   October 2013 – August 2015
Nordstrom   March 2012 – September 2013

Colorado Springs, Colorado Area
Retired
Consumer Services

Skills:
AutoCAD, Engineering, Structural Engineering, Sketching, Concrete, Team Building, Leadership

Education:
Pikes Peak Community College   1993 – 1996
Associates, Architectural and Building Technology

Experience:
Home   April 2012 – Present
-   February 2010 – November 2011
De Kam Auto Brokers   February 2011 – August 2011
HCDA Engineering Inc.   May 1996 – March 2010

South Grafton, Massachusetts
Earlychildhood & Development
Individual & Family Services

Education:
Becker College   2012 – 2015
Bachelor of Arts (B.A.), Psychology

Salem State College   2010 – 2012
Psychology

Experience:
The Goddard School Northborough   2010 – Present
YWCA Westborough   2009 – 2010
Skribbles Learning Center   2008 – 2009

Raleigh-Durham, North Carolina Area
Registered Nurse Case Manager at WakeMed
Hospital & Health Care

Skills:
Nursing, Hospitals, Home Care, Patient Advocacy, Utilization Management, Patient Education, Disease Management, Utilization Review, Medical Case Management, BLS, Wound Care, Cpr Certified, Telemetry, EHR, Inpatient, Case Management, Emergency Room, CPR Certified, Healthcare, Registered Nurses

Education:
Winston-Salem State University   2008 – 2009
Bachelor of Science, Registered Nursing

Wake Technical Community College   2005 – 2007
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Bladen Community College   1995 – 1996
Licensed Practical/Vocational Nurse Training

Experience:
Wake Technical Community College   September 2015 – Present
MedPartners HIM   July 2014 – Present
WakeMed Health & Hospitals Raleigh Campus   March 2011 – Present
I Am Unique   July 2000 – Present
WakeMed   July 2009 – January 2011
WakeMed   July 2008 – June 2009
WakeMed   July 2007 – July 2008

Las Vegas, Nevada Area
Senior General Manager | Retail Turnaround Expert | Open Networker | 13 Years of Progressive Experience |
Retail

Skills:
Store Management, Management, Inventory Management, Profit, Sales, Customer Service, Customer Satisfaction, Time Management, Inventory Control, Hiring, P, Merchandising, Retail Sales, Visual Merchandising, Leadership, Employee Training, Retail, Forecasting, Training, Store Operations, Driving Results, Team Leadership, Operations Management, Shrinkage, Budgets, Strategy, Mentoring, Team Building, Planograms, Pricing, POS, Multi-Unit, Leadership Development, Big Box, Employee Relations

Education:
University of Phoenix   2009 – 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience:
PETCO Animal Supplies, Inc.   October 2011 – Present
Walmart   October 2007 – July 2011
Safeway   June 2001 – October 2007

New York, New York
Account Executive at LFB Media Group
Public Relations and Communications

Skills:
Facebook, Editing, Social Media, Nutrition, Blogging, Public Relations, Creative Writing, Market Research, Organized Multi-tasker, Advising People, Social Media..., Leadership, Communication Skills, Proofreading, Media Relations, InDesign, Journalism, Final Cut Pro, Event Planning, Copy Editing, Editorial, Photoshop, Social Media Marketing, Research, Microsoft Office, CisionPoint, Engaging People, Multi Tasking, Energetic Self-Starter

Education:
St. John's University   2010 – 2014
Bachelor's Degree, Public Relations

Somers High School   2006 – 2010

Experience:
LFB Media Group   February 2015 – Present
LaForce + Stevens   September 2014 – February 2015
Laura Davidson Public Relations   July 2014 – August 2014
Alison Brod Public Relations   January 2014 – May 2014
Student Health 101   August 2012 – April 2014
5W Public Relations   May 2013 – August 2013

Madison, Wisconsin
Support Coordinator at WTS Paradigm
Management Consulting

Skills:
Project Management, Financial Analysis, Microsoft Office, Time Management, Project Implementation, Decision Science, Customer Relations, Customer Service, Customer Engagement, Healthcare IT, Analysis, Go Live Support, Microsoft SQL Server, SQL, Business Process..., Business Analytics, Executive-level..., Communication Skills, Computer Software..., End User Training, User Acceptance Testing, Healthcare Information..., EMR, Requirements Gathering, Process Impr, Software Project..., Software Implementation, Databases, Process Improvement, Management, Visio, Software Documentation, Business Analysis, Analytics, SDLC, Data Analysis, Requirements Analysis, Microsoft Excel, Problem Solving

Education:
Miami University, Farmer School of Business   2006 – 2010
Bachelor of Science, Finance

Experience:
WTS Paradigm   April 2012 – Present
Epic Systems   June 2010 – February 2012
Economics   August 2008 – December 2008
Harbour Trust& Investment Management Co.   July 2007 – August 2007
Freedom Mortgage Solutions   May 2007 – July 2007

Corona, California
Shop Owner
Arts and Crafts

Experience:
The Sneaky Geek   September 2012 – Present
Fort Bayard Medical Center   April 2010 – July 2011
Fort Bayard Volunteer Fire Station   April 2010 – July 2011

Las Vegas, Nevada Area

Legal Services

Skills:
Project Management, Marketing Strategy, New Business Development, Strategic Planning, Business Development, Start-ups, Business Strategy, Contract Negotiation, Marketing

Education:
California State University-San Marcos - College of Business Administration   1995 – 1997

Experience:
Insurance   October 2007 – April 2008
Mobile Tech Acquisitions Inc   August 2004 – July 2007
MTG   2004 – 2006

Washington D.C. Metro Area
Program Manager at VidSys, Inc.
Security and Investigations

Skills:
Customer Relations, Vendor Management, Sales Support, Wireless Solutions, PMP, Problem Solving, Integration, Security, Wireless, Contract Negotiation, Mobile, Requirements Analysis, Visio, Video, Planning, Analysis, Deployment, Team Leadership, Wireless Networking, Application Development, Software Integration, System Deployment, Project Planning, Product Management, Management Consulting, Program Management, Management, Consulting, Project Management, Sales Operations, Mobile Devices, Strategy, SaaS, Customer Service, Software Development, Operations Management, Leadership, Pre-sales, Professional Services, Business Process..., Process Improvement, Training, Testing, Solution Architecture, Telecommunications

Columbia, Missouri Area
Publisher at East Africa in Focus
Media Production

Experience:
East Africa in Focus   July 2009 – Present
East Africa in Focus   2009 – 2009

Washington D.C. Metro Area
Senior Associate at The Glover Park Group
Marketing and Advertising

Skills:
Media Buying, Advertising, Rich Media, Marketing, Digital Marketing, Ad Serving, Mobile Marketing, Integrated Marketing, Online Advertising, Mobile Advertising, New Media, SEM, Social Media Marketing, Strategy, CRM, Public Relations, Interactive Marketing, Google Analytics, Online Marketing, Email Marketing, PPC, Web Analytics, Television, Display Advertising, Digital Media, Digital Strategy, Media Planning, Social Media, Facebook, Marketing Communications, Marketing Strategy, Social Networking, Lead Generation, Media Strategy, comScore, Management, Microsoft Office, Leadership, Strategic Communications, Public Speaking, Brand Development, New Business Development, PowerPoint, Microsoft Excel, Strategic Partnerships

Education:
University of North Carolina at Charlotte   2004 – 2010
Bachelor's degree, Political Science and Government

Experience:
The Glover Park Group   April 2015 – Present
LM&O Advertising   August 2013 – April 2015
Identity, Mediabrands   July 2012 – August 2013
MEC   February 2012 – July 2012
MEC Interaction   September 2010 – February 2012

Charlotte, North Carolina Area
Director of Corporate Real Estate, V.P. at CommunityONE Bank
Commercial Real Estate

Skills:
Project Management, Construction Management, Management, Building Design, Contract Management, Facilities Management, Renovation, AutoCAD, Leadership, Facilities Planning, Photoshop, Submittals, Project Coordination, Microsoft Office, IT Strategy, Business Strategy, Information Technology, Presentations, Design Research, Facilities Development, Facility Design, Architecture, Facilities Operations, Business Management, Digital Photography, Web Content Management, Corporate Real Estate

Education:
North Carolina State University   
Bachelor of Architecture, Summa Cum Laude

North Carolina State University   
Bachelor of Environmental Design in Architecture, Summa Cum Laude

North Carolina school of science and mathematics   

Experience:
CommunityONE Bank   June 2013 – Present

Augusta, Georgia
Physical Therapy Student at Georgia Regents University
Hospital & Health Care

Skills:
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Leadership

Education:
Georgia Regents University   2013 – 2016
Doctor of Physical Therapy, Physical Therapy/Therapist

The University of Georgia   2009 – 2013
Bachelor’s Degree, Kinesiology and Exercise Science

Experience:
TMC Rehab   January 2012 – May 2013

Toronto, Canada Area
Auto Claims Representative Bodily Injury at State Farm
Legal Services

Skills:
Time Management, Critical Thinking, Teamwork, Filing, Event Planning, Blogging, Marketing, Municipalities, Public Speaking, Research, Highly detail oriented, Editing, System Administration, Office Administration, Nonprofits, Social Media, Event Management, Conflict Resolution, Access, Team-oriented, Creative Writing, Telephone Skills, First Aid, Phone Etiquette, Call Centers, Customer Service

Education:
AMCTO- The Municipal Experts   2012 – 2015
Diploma in Municipal Administration, Municipal Administration

George Brown College   2012 – 2013
Certification, Legal Assistant

University of Guelph   2007 – 2012
Bachelor of Arts (B.A.), Criminal Justice and Public Policy/Family and Child Studies

Experience:
State Farm   January 2014 – Present
Karl G. Bernhardt Barrister and Solicitor   April 2013 – January 2014
Robins Appleby & Taub LLP   March 2012 – April 2013
Porter Airlines Inc.   September 2011 – March 2012
Camis Inc.   May 2011 – September 2011
LCBO   May 2010 – September 2011
Primaris REIT   September 2010 – June 2011
Northumberland Respite   May 2010 – September 2010
Ste. Anne's Spa   May 2008 – September 2010
Municipality of Port Hope   June 2006 – August 2009

Tampa, Florida
Change Management | Executive & Corporate Communications | Learning & Talent Management
Financial Services

Skills:
Program Management, Change Management, Competitive Analysis, Customer Experience, Customer Satisfaction, Strategic Communications, Employee Communications, Financial Planning &..., Corporate Communications, Internal Communications, Strategic Planning, Enterprise Software, Leadership, Management, Vendor Management, Process Improvement, Strategy, Business Analysis, Product Management, Project Management, IT Strategy, Forecasting, Project Portfolio..., Governance, Start-ups, Business Process..., Outsourcing, Cross-functional Team...

Experience:
DTCC   August 2013 – Present
Total Defense Inc.   September 2011 – December 2012
CA Technologies   2005 – 2011
CA Technologies   2005 – 2011
CA Technologies   2005 – 2010
JPMorgan Chase   1998 – 2004
JP Morgan Chase   1995 – 1998

Dallas/Fort Worth Area
Finance and Accounting
Consumer Goods

Skills:
Forecasting, Budgets, Sarbanes-Oxley Act, Finance, Accounting, Strategic Financial..., Financial Analysis, Analysis, Management, Cost Accounting, Variance Analysis, Leadership, Strategy, Financial Reporting, Cross-functional Team..., Financial Audits, Managerial Finance, Hyperion Enterprise, Business Development, Auditing, SAP, Project Planning, Sarbanes-Oxley, Executive Management

Greater Boston Area
Account Manager at Aerotek
Architecture & Planning

Skills:
Merchandising, Visual Merchandising, Retail, Store Management, Inventory Management, Retail Sales, Loss Prevention, Customer Service, Inventory Control, Store Operations, Event Planning, Window Displays, POS, Trend, Time Management, Styling, Interior Design

Education:
Emmanuel College   2004 – 2007
Bachelor of Fine Arts (BFA), Fine and Studio Arts

Experience:
Aerotek   June 2015 – Present
Aerotek   November 2013 – June 2015
Crate & Barrel   March 2011 – August 2013
Crate & Barrel   August 2009 – March 2011
Crate & Barrel   June 2007 – August 2009

Houston, Texas Area
Teddy's Train NONSTOP Teddy Bear Delivery
Nonprofit Organization Management

Education:
University of Houston   1968 – 1971

Experience:
Dove Chocolate Discoveries   August 2010 – Present
TradeFair Group, an Access Intelligence Company   May 1998 – Present
Teddy's Train   May 1978 – Present

Denver, Colorado
Attended Regis University
Restaurants

Skills:
Microsoft Office, Social Networking, Photoshop, Printmaking, Critical Thinking, Fine Art, Art History, Organization, Problem Solving, Data Analysis, PowerPoint, Psychology, Word Processing, Mechanical Drawings, Group Leadership, Desig, Graphic Design, Web Design, marketing, social media, Print Production..., Event Planning

Education:
The Art Institute of Pittsburgh-Online Division   2014 – 2016
Digital Design

Regis   2010 – 2014
Bachelor of Arts (B.A.), Printmaking and Electronic Imaging

Regis University   2010 – 2014
Bachelor of Science (BS), Psychology

Experience:
Big Red F   March 2015 – Present
Lola Mexican Reaturant   August 2014 – March 2015
Wings for Refugees   September 2010 – April 2014
Whimsy   March 2010 – January 2014
Louisiana Organ Procurement Agency   March 2010 – August 2010
River Region Orthopedics   March 2007 – August 2009

Fayetteville, North Carolina
Student Assistant at Methodist University
International Trade and Development

Skills:
Research, Management, Teaching, Microsoft Office, Customer Service

Education:
Methodist University   2013 – 2017
Double major in Financial Economics and Business Administration with International Business minor

Experience:
Methodist University   August 2014 – Present
Methodist University   August 2013 – April 2014
Ministry of Labour and Social Security   2012 – 2013

San Francisco Bay Area

Renewables & Environment

Experience:
MMA Energy Capital   May 2015 – Present

Augusta, Georgia
Manager/Director of Sales at Hampton Inn
Hospitality

Skills:
Hotel Management, Food & Beverage, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Budgets, Revenue Analysis, Front Office, OnQ, Rooms Division, Yield Management, Pre-opening, Property Management..., Customer Service, Lodging

Education:
Kennesaw State University   
Bachelor of Science (BS), Psychology

Experience:
Hampton Inn Hotel   September 2013 – Present
Hampton Inn   June 2011 – Present

Greater Philadelphia Area
GLOBAL CUSTOMER SERVICE LEADER ►Passionate about Developing and Inspiring Teams for a Fabulous Customer Experience
Pharmaceuticals

Skills:
Customer Retention, Vendor Management, Outsourcing, Talent Management, Siebel, Order Fulfillment, Six Sigma, CRM, Leadership, Strategic Planning, ERP, Team Building, Customer Experience, Sales, B2B, Integration, Customer Service, Start-ups, Cross-functional Team..., Business Analysis, Logistics, Operations Management, Call Centers, Change Management, SAP, Process Improvement, Budgets, Business Process...

Education:
Penn State University   
BA, English-Writing Option, Marketing/Advertising

Experience:
Achieves Award-Winning Service and Productivity for Call Centers (Pfizer, Procter & Gamble, others)   2015 – Present
VWR International   2011 – 2015
The McGraw Hill Companies   2010 – 2011
CardioNet (now BioTelemetry)   2008 – 2010
Wyeth (now Pfizer)   2001 – 2007
Wyeth (now Pfizer)   1998 – 2001
Wyeth (now Pfizer)   1995 – 1997
Procter & Gamble   1990 – 1995

Idaho Falls, Idaho
Financial Advisor at World Financial Group (WFG)
Financial Services

Skills:
Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Call Centers, Time Management, Outlook, Microsoft Word, Sales, Training, PowerPoint, Leadership, Data Entry, Management, Team Leadership, Retail, Team Building, Teamwork, Access, Inventory Management, Coaching

Education:
Stevens Henager College   2013 – 2016
Bachelor of Business Administration (BBA)

Bell High School   2008 – 2012

Experience:
World Financial Group (WFG)   July 2013 – Present
Center Partners   August 2013 – March 2014
Green Tea HP   February 2013 – July 2013
99 Cents Only Stores   November 2011 – November 2012

Greater Minneapolis-St. Paul Area
SeniorVice President at Tyco International
Executive Office

Skills:
Strategy Deployment, Hoshin Kanri, Leadership Development, Employee Engagement, Organizational..., Operational Excellence, Strategic Planning, Strategy Alignment, Six Sigma, Visionary, Sales Management, Key Account Management, General management, Strategy, Leadership, Management, Lean Manufacturing, Marketing Strategy, Sales, Project Management, Process Improvement, New Business Development, Cross-functional Team..., Business Development, Product Development, Sales Operations

Education:
Miami University   1981 – 1985
Bachelor of Science, Finance

Experience:
Tyco International   April 2014 – Present
3M   September 2012 – September 2013
3M Canada   April 2010 – October 2012
Miami University Business Advisory council   2012 – 2012
3M   September 2008 – March 2010
3M Netherlands   2008 – 2010
3M   April 2006 – August 2008
3M   February 2004 – March 2006

Greater Atlanta Area
Project Architect at Manley Spangler Smith Architects
Architecture & Planning

Skills:
Archicad, Architectural Design, Project Estimation

Education:
Georgia Institute of Technology   1992 – 1995
Master of Architecture (M.Arch.)

Experience:
Manley Spangler Smith Architects   

Baltimore, Maryland Area
Online Marketing Pro | SEO, Content Builder | eCommerce Innovator | PPC, CRO, Affiliate, Reputation Management Expertise
Internet

Skills:
SEO, SEM, Web Analytics, Email Marketing, PPC, Google Adwords, Online Marketing, E-commerce, Google Analytics, Website Development, Online Advertising, Affiliate Marketing, Marketing Leadership, Social Media, Strategy, Digital Strategy, Link Building, SMO, Content Development, User Experience, HTML, CMS, Facebook, B2B Marketing Strategy, Blogging, Online Content, Content Management..., Omniture, Enterprise SEO, Local Search..., B2C Marketing Strategy, Wordpress, Google Webmaster Tools, Content Management, Public Relations, Video, Magento, Conversion Optimization, Web Marketing, Organic Search, Marketing Communications, Agile Methodolgy, Marketing, Start-ups, Web Content, ISO, Continuous Improvement, Analytics, Management, Entrepreneurship

Education:
Sonoma State University   
Bachelor of Arts (B.A.), English - Communications Focus

Experience:
Always On Search   2014 – Present
Mattress Warehouse, Inc   2012 – 2014
Simplexity   June 2011 – December 2012
Carlson Web Strategy   2010 – 2011
Vitality Internet Group   2010 – 2011
WellPoint Anthem Blue Cross   2008 – 2010
Hedwin Corporation   1996 – 2008

Greater Atlanta Area
Medical Office Assistant at Georgia Pediatric Pulmonology Associates
Hospital & Health Care

Education:
Kennesaw State University   2005 – 2010
Bachelor of Science in Exercise and Health Science, Health Science

Experience:
Georgia Pediatric Pulmonology Associates   September 2010 – Present
St. Joseph's Hospital   January 2010 – May 2010
Office of Dr. Howard Greils   May 2008 – December 2009

Los Angeles, California
Magic Accelerator Program Asean Track at (MaGIC) Malaysian Global Innovation & Creativity Centre
Electrical/Electronic Manufacturing

Skills:
English, Microsoft Excel, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, C++, Teaching, Startup Development, Entrepreneurship, Photoshop, Java, Incubators

Education:
University of California, Los Angeles   2012 – 2016
Bachelor of Science (BS), Electrical Engineering (Class of 2016)

KDU University College   2011 – 2012
Cambridge International Examination Advance Level, Physics, Chemistry, Mathematics and Further Mathematics, 4A's

Experience:
(MaGIC) Malaysian Global Innovation & Creativity Centre   June 2015 – Present
bVentures   June 2014 – Present
UCLA   September 2012 – Present
Birddogs   January 2015 – April 2015
Teach For Malaysia   July 2013 – September 2013

Greater Atlanta Area
President at Atlanta North Georgia Labor Council AFLCIO
Sports

Skills:
Motivational Speaker, Public Speaking, Coaching, Leadership, Entrepreneurship, Leadership Development, Fitness, Small Business, Strength Training, Personal Training, Training, Fitness Training, Youth Mentoring

Education:
East Centeral University   1972 – 1976
BA, History & Government

Okmulgee High School   1969 – 1972

Okmulgee High School   

Experience:
State of Georgia   November 2013 – Present
Atlanta North Georgia Labor Council AFL-CIO   January 2013 – Present
Metro Atlanta NFL PA Chapter   February 2007 – March 2011
McClain Consultings   2008 – 2010

Fort Lauderdale, Florida
Staffing Manager at Darden Restaurants
Hospitality

Skills:
Hospitality, Hospitality Management, Restaurant Management, Restaurants, Hospitality Industry, Hotels, Time Management, Customer Service, Fine Dining, Food

Education:
Florida State University   2010 – 2012
Bachelor's degree, Hospitality Administration/Management

Tallahassee Community College   2009 – 2010
Associate of Arts (AA), Business Administration and Management, General

Experience:
Darden Restaurants   August 2012 – Present
Darden Restaurants   December 2008 – June 2011
Disney Parks & Resorts   August 2010 – January 2011

Greensboro/Winston-Salem, North Carolina Area
Sales Representative at Carolina Water System Supply
Higher Education

Skills:
SPSS, Sports Management, Facebook, Event Planning, Sports Marketing, PowerPoint, Research, Microsoft Office, Fundraising, Public Speaking, Social Media, Microsoft Excel, Microsoft Word, Event Management, Student Affairs

Education:
Wingate University   2009 – 2012
Bachelor of Science (B.S.), Sport Management

High Point University   2008 – 2009

Experience:
Carolina Water System Supply Inc   May 2012 – Present
Wingate University   January 2009 – May 2012
Winston-Salem Dash   June 2011 – August 2011

Greater New York City Area
Patent Agent at Eckert Seamans
Legal Services

Skills:
Data Analysis, Programming, Simulation, Mathematica, Physics, Mathematics, Monte Carlo Simulation, Microsoft Office, Mac OS X, Drums, C++, Python, Research, Calculus, Differential Equations, Statistics, LaTeX, Data Modeling, Partial Differential..., Mathematical Physics, Derivatives, Patents, Patent Prosecution, Patentability, Patent Searching, Patentability Searches, Intellectual Property, Mathematical Modeling

Education:
University of South Carolina-Columbia   2006 – 2011
Ph.D., Physics

State University of New York at Binghamton   
Bachelor

2002 – 2006   

Santa Monica, California
Project Coordinator at PALIO
Marketing and Advertising

Skills:
Event Planning, Social Networking, Advertising, Fundraising, Social Media, Public Speaking, Publicity, Photoshop, Community Outreach, Social Media Marketing, Project Management, Facebook, Blogging, Time Management, Critical Thinking, Organizational..., Marketing Communications, Team-oriented, Volunteer Recruiting, Spanish, Marketing, Copy Editing

Education:
University of California, Santa Barbara   2011 – 2014
Bachelor's degree, Communication

Carlsbad High School   2007 – 2011
High School Diploma, 4.2 gpa

Experience:
PALIO   June 2015 – Present
Percy Sales Events   April 2015 – Present
United States Senate   September 2014 – December 2014
Alchemy Fine Events & Invitations   July 2014 – September 2014
Percy Sales Events   April 2014 – September 2014
UCSB Associated Students Rally Committee   June 2012 – May 2014
Alpha Delta Pi Sorority   December 2012 – January 2014
UCSB AS Rally Committee   June 2011 – May 2012
The Crossings at Carlsbad   July 2010 – August 2011
   

Cleveland, Ohio
Client's Rights Advocate
Mental Health Care

Skills:
Desktop Publishing,..., Recovery Educator for..., Microsoft Word 2007..., Filing, data entry,..., Newsletters, Microsoft Word, Teaching, Telephone Skills, Mental Health, Healthcare, Proposal Writing, Nonprofits, Community Outreach, Event Planning, PowerPoint, Public Speaking, Day Care Home Business, Fundraising, Program Development, Microsoft Excel, Social Services, Grant Writing, Data Entry, School Psychology, Conflict Resolution, Training, Leadership Development

Education:
Cuyahoga Community College   
Over 50 credit hours, Office Administration and Early Childhood Education

John Hay High School   
Diploma, General Studies

Experience:
Life Exchange Center   January 2009 – Present
Life Is Worth Living CDC (non-profit)   May 2004 – March 2006
Messiah International Ministries   October 1999 – April 2003
Gladstone Baptist Church   December 1995 – October 1999
Sandra's Home Child Day Care   June 1990 – August 1994

Omaha, Nebraska
Postdoc Research Associate at MunroeMeyer Institute for Genetics and Rehabilitation
Mental Health Care

Skills:
Statistics, Psychology, SPSS, Research, Data Analysis, Clinical Research, Teaching, Public Speaking, Microsoft Office, Autism Spectrum..., PowerPoint, Healthcare, Microsoft Excel, Matlab, Applied Behavior..., Qualitative Research

Education:
University of Iowa   2006 – 2013
Doctor of Philosophy (Ph.D.), Psychological and Quantitative Foundations

Experience:
Munroe-Meyer Institute for Genetics and Rehabilitation   July 2012 – Present
University of Iowa   August 2006 – June 2012
The University of Iowa Hospitals and Clinics   2008 – 2011

Seattle, Washington
Senior Manager, Assurance Services at Deloitte & Touche
Accounting

Skills:
SEC Financial Reporting, Sarbanes-Oxley Act, Multi-location..., IFRS, Managing relationships..., Corporate Communications, software revenue..., GAAP, CPA, Revenue Recognition, US GAAP

Education:
University of Girona, Spain   1997 – 1999
Bachelor's Degree, Business Administration and Finance

University of Girona, Spain   1995 – 1997
Bachelor's Degree, Accounting and Business/Management

Experience:
Deloitte   September 1999 – February 2013

Austin, Texas
eStar Texas Trainer at eSped.com
Education Management

Skills:
Special Education, K-12, Educational Technology, IEP, Educational Assessment, Instructional Design, Educational Leadership, Teacher Training, Elementary Education, Classroom, RTI, Leadership, Requirements Analysis, Educational Consulting, Team-oriented, Manage Client..., Written & Oral..., Software Project..., Technical Sales..., Organizational..., Section 504, Response to Intervention, Staff Development

Greater Omaha Area
Manager, Information Services at Blue Cross and Blue Shield of Nebraska
Hospital & Health Care

Skills:
Salesforce.com, Salesforce.com..., Integration, Cloud Computing, CRM, Agile Methodologies, Requirements Gathering, Sales, Project Management, Business Process, Scrum, Leadership, Software Documentation, Lead Generation, Customer Satisfaction, Analytics, Email Marketing

Education:
Creighton University   

Experience:
Blue Cross and Blue Shield of Nebraska   May 2015 – Present
Blue Cross and Blue Shield of Nebraska   May 2014 – May 2015
Blue Cross and Blue Shield of Nebraska   May 2013 – May 2014
Internet Creations   February 2013 – May 2013
Infogroup   January 2011 – February 2013
Infogroup   May 2009 – January 2011
Infogroup   November 2006 – May 2009

Cleveland/Akron, Ohio Area
Accounting and HR Manager at Autograph Foliages
Accounting

Skills:
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Public Speaking

Education:
David N. Myers University   1998 – 2001
Bachelor of Science (BS), Accounting

David N. Myers University   1998 – 2001
Bachelor of Applied Science (B.A.Sc.), Accounting

Experience:
Autograph Foliages   April 2004 – Present
SAIC   September 2001 – November 2003
Keybank   April 1999 – September 2001

San Francisco Bay Area
Audience Account Manager at SurveyMonkey
Internet

Skills:
Salesforce.com, Financial Analysis, Business Intelligence, Microsoft Excel, Social Media, Account Management, Sales, Financial Modeling, B2B, Sales Management, Marketing, Strategic Planning, Business Development, Analytics, Strategic Partnerships, Budgets, Leadership, Microsoft Office, Business Intelligence..., New Business Development, CRM, Analysis, Marketing Strategy, Team Leadership, Lead Generation, Sandler

Education:
Menlo College   2006 – 2009
B.S., Finance

Junipero Serra High School   

Experience:
SurveyMonkey   December 2014 – Present
Captora   June 2014 – October 2014
Oracle   August 2012 – June 2014
Gigya (Facebook PMD)   August 2011 – August 2012
BBVA Compass   January 2011 – August 2011
US Bank   March 2010 – December 2010
Merrill Lynch   August 2009 – December 2009
Menlo College   May 2008 – May 2009
Sprint Nextel   May 2005 – June 2007
   

Greater Detroit Area
Independent Information Technology and Services Professional
Information Technology and Services

Skills:
Requirements Analysis, SDLC, Employee Benefits, User Acceptance Testing, Business Analysis, Leadership Development, Vendor Management, Customer Service, Access, Call Centers, Visio, HIPAA, Software Documentation, Training, Resource Management, Leadership, Strategic Planning, Process Improvement, Requirements Gathering, Healthcare, Program Management

Experience:
GeBBS Technology   May 2011 – Present
Insight Global   November 2009 – January 2011
BCBSM   April 2000 – May 2009
Blue Cross Blue Shield of Michigan   June 1976 – April 2000

San Antonio, Texas Area
Floor Manager at Fusion Laboratories
Restaurants

Skills:
New Restaurant Openings, Restaurant Management, Restaurants, Food Service, Customer Service, ServSafe, Labor Control, Sales, Social Media Marketing, Training, Food & Beverage, Multi-unit, Hospitality, Fine Dining, Bartending, Event Management, Catering, Food, Multi-Unit

Education:
San Antonio College   1996 – 1998
Associate of Science (A.S.)

Del Rio High School   1988 – 1991

Experience:
Fusion Laboratories   March 2014 – Present
Dick's Last Resort   January 2007 – November 2012

New York, New York

Nonprofit Organization Management

Skills:
Publishing, Ebooks, Books, Online Publishing, Publications, Content Management, Content Development, Editorial, Content Strategy, Writing, Digital Media, Newsletters, Proofreading, Editing, Published Author, Creative Writing, Blogging, Copywriting, Strategic Partnerships, E-commerce, Press Releases, Publicity, New Media, Web Content, Social Networking, Social Media Marketing, Digital Strategy, Storytelling, Advertising, Social Media, Public Relations, Web Content Management, Magazines, Marketing, Online Marketing, Digital Marketing, Email Marketing, Online Advertising, SEO, Media Relations, Marketing Communications

New York, New York
Registered Nurse at New York Methodist Hospital
Hospital & Health Care

Skills:
Nursing Care, Bilingual, Vital Signs, Adult CPR, BLS, Medical Terminology, Microsoft Office, Nursing Education, Public Health, Spanish, Nursing, Hospitals, Health Education, Community Outreach, PowerPoint, CPR Certified, Microsoft Excel, Public Speaking, Healthcare, Research, Microsoft Word

Education:
New York University   2010 – 2014
Bachelor of Science, Registered Nursing

Midwood High School   2006 – 2010
Diploma, Medical Science

Experience:
New York Methodist Hospital   January 2015 – Present
Maimonides Medical Center   June 2013 – August 2013

San Francisco Bay Area
R&D Scientist at Honeywell
Research

Skills:
Research, Characterization

Education:
University of Missouri-Rolla   2005 – 2007
MS, Polymer Chemistry

University of Wisconsin-River Falls   2002 – 2005
BS, Chemistry

Experience:
Honeywell   August 2007 – Present
3M   October 2002 – August 2005
University of Washington   2004 – 2004

Boynton Beach, Florida
Independent Financial Services Professional
Financial Services

Skills:
Securities, Corporate Governance, Securities Regulation, Equities, Corporate Law, Capital Markets, Risk Management, SEC, Finance, Financial Services, Options, Financial Markets, Mergers & Acquisitions, Hedge Funds, Electronic Trading, Asset Management, SEC filings, Private Equity, Management, Compliance, Financial Regulation, Auditing, Investor Relations, Settlement, SEC reporting, Government...

Education:
University of Miami School of Law   1976 – 1979
Juris Doctor, Law

Ithaca College   1971 – 1975
BA, Politics

Experience:
NYSE Regulation, Inc.   February 1981 – December 2008

Kansas City, Missouri
Associate at Gilmore & Bell, P.C.
Law Practice

Education:
Saint Louis University School of Law   2011 – 2014
Juris Doctor (J.D.), Magna Cum Laude

The University of Dallas   2006 – 2010
Bachelor of Arts (B.A.), Economics and Finance, Spanish Concentration, Cum Laude

Experience:
Gilmore & Bell, P.C.   August 2014 – Present
Saint Louis University Law Journal   May 2013 – May 2014
Centric Group, LLC   January 2014 – April 2014
Clark & Sauer, LLC   May 2013 – August 2013
Missouri Court of Appeals, Eastern District   January 2013 – April 2013
Rosenblum Goldenhersh (f/k/a Rosenblum, Goldenhersh, Silverstein & Zafft, P.C.)   May 2012 – August 2012
Rosenblum Goldenhersh (f/k/a Rosenblum, Goldenhersh, Silverstein & Zafft, P.C.)   July 2010 – July 2011
United States Senate - Committee on Finance   June 2009 – August 2009

Sacramento, California Area
Sales at Future Ford Auto Group
Automotive

Skills:
Banking, Commercial Lending, Small Business Lending, Loan Origination, Credit Analysis, Loans, Credit, Investments, Mortgage Banking, Sales, Mortgage Lending, Consumer Lending, Financial Analysis, Retail Banking, Lines Of Credit, Commercial Banking, Cross Selling, Cash Management, Refinance, Portfolio Management, Credit Risk, Treasury Management, Residential Mortgages, Mutual Funds, Deposits, Relationship Management, Financial Services, Credit Cards, Real Estate, Securities, Commercial Mortgages, Private Banking, Investment Banking, FHA, Fixed Income, Wealth Management, Investment Properties, Branch Banking, Finance, Series 63, Equities, Financial Risk, Mortgage Servicing, VA loans, Operational Risk, AML, Asset Management, Core Banking, Loan Servicing, Financial Advisory

Education:
California State University-Dominguez Hills   2009 – 2010
MBA, Business/Commerce, General

California State University-Sacramento   2001 – 2005
BS, Business, Finance

Experience:
Future Ford Auto Group   November 2012 – Present
JP Morgan Chase   May 2010 – August 2012
Bank of America   August 2005 – April 2010

Washington D.C. Metro Area
Managing Director, Agilics, LLC
Management Consulting

Skills:
Cross-functional Team..., Virtual Teams, Partnerships, Architecture, Instructional Design, Channel Strategy, Published Author, Go-to-market Strategy, Channel, Cloud Computing, Sales Enablement, Business Alliances, SaaS, Professional Services, Enterprise Software, Program Management, Strategic Partnerships, Solution Selling, Channel Partners, Partner Management, Outsourcing, Product Management, Management, Start-ups, Leadership, Strategy, Data Center, Consulting, Business Development

Greater Atlanta Area
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE at Southwest Airlines
Airlines/Aviation

Skills:
Customer Service, Human Resources, Leadership, Training, Microsoft Office

Education:
Clayton State University   
BS, Technology Management

Fayetteville Technical Community College   

Experience:
Southwest Airlines   August 2013 – Present
AirTran Airways   May 2012 – August 2013
Double M Company   April 2008 – April 2012
Hatch Staffing Services   January 2011 – January 2012
American Red Cross   January 2005 – January 2009
Adecco Employment Agency   January 2003 – January 2005
U.S. Army   January 1999 – January 2003

San Francisco Bay Area
Member of Technical Staff at Oracle
Information Technology and Services

Education:
Carnegie Mellon University - H. John Heinz III College   2012 – 2014
Master of Information Systems Management, Information Systems Management

Carnegie Mellon University - H. John Heinz III College   

Experience:
Oracle   Software EngineerOracleAugust 2014 – Present

Babson Park, Massachusetts
Student at Babson College
Financial Services

Skills:
Leadership, Financial Modeling, Entrepreneurship, Sales, Customer Service, Economics, Photography, Military Experience, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word

Education:
Babson College   2008 – 2013
Bachelor's of Science in Business Management, Finance and Quantitative Methods

Yonsei University   2011 – 2011

Experience:
First Savings Bank Northwest   May 2013 – August 2013
Siemens Healthcare   June 2012 – August 2012
Republic of Korea Army   July 2009 – June 2011
Babo Berry   November 2008 – May 2009

Greater Atlanta Area
Experienced medical assistant
Medical Practice

Skills:
Music Industry, Event Management, Music, Songwriting, Music Production, Editing, Studio Recording, Audio Engineering, Photoshop, Advertising, Photography, Social Networking, Public Relations, Recording, Record Labels, Press Releases, Social Media, Music Publishing, Digital Distribution, A&R, Commercials, Blogging, Marketing

Education:
Gwinnett College   
Associate of Science

   

Bronx, New York
Residence Hall Director at SUNY Canton
Education Management

Skills:
Staff Development, Higher Education, Teaching, Conflict Resolution, Admissions, Leadership, Leadership Development, Training, Program Management, Editing

Education:
Walden University   2012 – 2014
Master's in Higher Education, Leadership to Student Success

SUNY College of Technology at Canton   
Bachelor's degree, Criminal Investigations

Experience:
Manhattanville College   March 2014 – Present
SUNY Canton   August 2012 – May 2014
SUNY Canton   August 2010 – August 2012
St.Lawrence County District Attorney's Office   January 2010 – May 2010
SUNY Canton   August 2006 – May 2010
SUNY Canton   July 2006 – August 2009
SUNY Canton   May 2005 – May 2007

Algeria area
Technician, QA/QC, Supervisor/ Actively looking for a job
Machinery

Skills:
Microsoft Office, AutoCAD, Microsoft Excel, Microsoft Word, PowerPoint, Usine, Gestion de projet, Négociations, Photoshop, Windows, Panorama, Solidworks, Softools, Team Leadership, SIMATIC STEP 7, WINCC FLEXIBLE 2008, Primavéra, Electro-mechanical..., Electrical..., Management, Leadership d'équipe, Planification de projets, Ingénierie, Gestion d'équipe, Mise en service, Anglais, Gestion de la..., Ingénierie de projet, Français, Gestion des contrats, inspection/ maintenance, Pompes, Hydraulique, Instrumentation, Projet Microsoft, Amélioration des..., Troubleshooting, Travail d'équipe, Génie électrique, Génie mécanique, Électricien, Résolution de problèmes, Testing, Matlab, Automation, Gestion de la qualité, Formation, Construction

Education:
INFH M'sila   1997 – 2000
Higher Technician, Industrielle Maintenance

High School Amar khloufi of Bougaa   1990 – 1993
bachelor's degree, Science natural, physical and mathematical science., 14/20

elementary school of Guenzet   1986 – 1990
Diploma of basic education, 15/20

Primary school Dahri Abdelaziz   1980 – 1986
6th year of primary school certificate, études primaire elementaires, 15/20

MDI/ETRHB   
training certificate, the requirements of the ISO9001 V2008, training seminar, 03 days

SIEMENS   
Certificate, Remote transmission, 05 days training, 2012

Experience:
Groupe ETRHB HADDAD   July 2011 – December 2014
GROUPE ETRHB HADDAD   January 2010 – June 2011
GROUPE ETRHB HADDAD   April 2009 – December 2009

Greater San Diego Area
Human Resources Program Manager
Human Resources

Skills:
Employee Relations, Administration, Change Management, Contract Management, HRIS, Agile Project Management, Business Process..., Helping Clients Succeed, Call Center, HR Transformation, Thought Leadership, Leadership Development, Recruiting, Training, Personnel Management, Program Management, Leadership, Management, Call Centers, Human Resources, HR Consulting, Workforce Planning, Organizational..., Deferred Compensation, Strategy, HR Policies, Performance Management, Government, Talent Management, Strategic Planning

Education:
University Of Michigan-Advanced Human Resource Executive Program   1998 – 1998
Certified, Human Resources Management

Defense Race Relations Institute   1975 – 1975
Certified Trainer and Consultant, Organizational Assessment

Boston University   1971 – 1973
MA, Counseling

Florida State University   1962 – 1965
BA, POLITICS

Greer High School   

Greer High School   

Experience:
FPMI Solutions, Inc.   July 2014 – November 2014
CPS Human Resources Consulting   May 2012 – January 2013
C-3-Client Centered Consulting   January 2010 – April 2012
CPS HR Consulting   June 2005 – June 2009
B/W HR SPECIALIST   August 2003 – September 2004
US Federal Government   January 1991 – January 2002
Deapartment of the Navy   January 1982 – January 1991

Las Vegas, Nevada Area
"The Card Lady" SendOutCards
Marketing and Advertising

Skills:
Team Building, Referrals, Leadership Development, Appreciation, Small Business, Public Speaking, Marketing, Online Marketing, Customer Service, Management, Sales, Customer Retention, Newsletters, Lead Generation, Social Networking, Direct Marketing, Time Management, Social Media Marketing, Leadership, Event Planning, Strategic Planning, Business Strategy, Account Management, Selling, Healthcare, Networking, Coaching, Marketing Strategy, Budgets, Online Advertising, Sales Management, Relationship Marketing, Management Consulting, Business Planning, Event Management, Network Marketing, Social Media, New Business Development, Email Marketing, Public Relations, Negotiation, Contract Negotiation, Business Development, Entrepreneurship, Marketing Communications, Advertising, Business Networking, Training, Direct Sales, Trade Shows

Greater New York City Area
Head of Group Information Governance at UBS
Banking

Skills:
Process Improvement, Strategy, IT Strategy, SDLC, Vendor Management, Enterprise Architecture, Disaster Recovery, Governance, Project Management, Leadership, Business Analysis, Software Development, Business Intelligence, Information Security..., Business Process..., Business Continuity, IT Management, Risk Management, Litigation Support, Records Management, Program Management, Business Process, Information Technology, IT Service Management, PMO, ITIL, PMP, IT Audit, Databases, Project Planning, Solution Architecture, Process Engineering, Strategic Planning, Financial Services, Information Security, Information Management, Litigation Consulting, Enterprise Content..., Presenter, Reference Data, Integration, Regulatory Guidelines, Investigative Services, Legal Consulting, Discovery Process, Enterprise Messaging, Trading Operations

Experience:
UBS   October 2011 – Present

Greater Memphis Area
Director of Operations Services at Perkins and Marie Callendars LLC
Hospitality

Skills:
Food Service, Coaching, Restaurants, Training, Operations Management, Communication, Customer Service, Hospitality, Leadership, Multi-unit, Restaurant Management, Food & Beverage, Management, Hospitality Management, Franchising, Employee Relations, Team Building, Income Statement, Menu Development, New Restaurant Openings, ServSafe, Food, Labor Control, Hiring, Franchise Consulting, P&L Management, P&L, Sales, Customer Satisfaction, Multi-Unit, Catering

Education:
University of Minnesota - Carlson School of Management   1999 – 2003
Bachelors of Business Science, Emphasis on Marketing, Marketing

Experience:
Perkins and Marie Callendars LLC   May 2012 – Present
Perkins and Marie Callenders INC.   February 2009 – May 2012
Perkins and Marie Callendars   March 2004 – January 2009
Perkins and Marie Callendars INC   May 2002 – March 2004